Privacy Policy
Last updated: January 2026
TheEmpireHotel.co.nz ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theempirehotel.co.nz (the "Site"), including all related pages, subdomains, and associated mobile applications.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, email subscriptions, or newsletter registrations, we may collect your name, email address, phone number, and other contact details.
- Technical Information: We automatically collect your IP address, browser type, operating system, device identifiers, and pages visited on our Site.
- Cookies: We use cookies and similar tracking technologies to remember your preferences and track your activity on our Site.
- Usage Data: We collect information about how you interact with our Site, including click-through rates, time spent on pages, and referral sources.
How We Use Information
We use the information we collect for the following purposes:
- To analyse website traffic and user behaviour through analytics platforms
- To track affiliate commissions and referrals to partnered online casinos
- To improve the content, functionality, and user experience of our Site
- To respond to your enquiries and communicate with you
- To comply with legal obligations and detect fraudulent activity
- To send promotional content and updates (only with your consent)
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for the Site to function properly (e.g., security, user authentication)
- Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
- Affiliate Tracking Cookies: Track referrals to partner casinos to calculate affiliate commissions
- Preference Cookies: Remember your choices and settings
- Marketing Cookies: Used for targeted advertising and retargeting campaigns
You can control cookies through your browser settings and opt out of non-essential cookies at any time. Please note that disabling cookies may affect the functionality of our Site. You may also opt out of analytics tracking by installing browser extensions or using your browser's "Do Not Track" settings.
Third-Party Links
Our Site contains links to external websites, including online casinos and other affiliate partners. We are not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
When you click on affiliate links and proceed to partner casinos, you are subject to their terms, conditions, and privacy policies. TheEmpireHotel.co.nz has no control over their data collection or handling practices.
Your Rights
Under New Zealand privacy law, and depending on your location, you may have the following rights:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information (subject to legal obligations)
- The right to withdraw consent for marketing communications at any time
- If you are in the UK or EU: Additional rights under GDPR, including data portability and objection to processing
- If you are in the United States: Rights under CCPA and other applicable state privacy laws
To exercise your rights, please contact us using the details provided below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Typically:
- Contact information is retained for 3 years unless you request deletion
- Analytics and usage data is retained for up to 12 months
- Affiliate tracking data is retained for commission reconciliation periods (usually 90 days)
- Cookie data is retained according to each cookie's expiration settings
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data handling practices, please contact us at:
Email: privacy@theempirehotel.co.nz
We will respond to your enquiry within 20 working days of receipt. For unresolved privacy complaints, you may lodge a complaint with the Privacy Commissioner of New Zealand.